Customer service
Write to contact@morela.vn at any hour. A person answers within one working day.
For anything about your data, please write to privacy@morela.vn.
The seller's details
Here are our details:
- Trading as
- Morela
- contact@morela.vn
- Data requests
- privacy@morela.vn
To make a complaint
- Write to care@morela.vn with what happened and what you would like done. If it concerns an order, please include the order code, and a photograph if something arrived wrong.
- You get a first reply within one working day.
- We look into it and answer within seven working days. If it takes longer, we say why and when.
- The answer says what we will do to put it right, or why we cannot.
Version of 3 October 2026